FAQ

Where is the store based?

Chicago, IL

When will the new Period Panties designs be in stock?

We will have three new designs, Redrum, Call of Cunthulu, and Krampuss, in stock in mid-late November.

Where does this store ship from?

Chicago, IL

What is this store's return and exchange policy?

There are no returns on underwear for hygiene reasons. Also there are no returns on washed or worn apparel. Please check the sizing charts carefully. All other items can be exchanged/returned at the customer's expense.

Do you accept orders placed outside of the US?

We sure do! Everywhere except Cuba, Iran, North Korea, Syria, and Sudan.

How long will it take to receive my order?

We typically ship within 24 hours on weekdays. Most domestic orders take anywhere from 2 to 9 business days to arrive depending on the efficiency of your local postal service. International shipping times may vary between 1 and 6 weeks (Shipping to Canada is usually 1-2 weeks, other places 2-4). For international orders only, we can ship via DHL for an extra charge. DHL delivers to most places in the world in 2-3 days.

Can I hire you?

Sorry I'm currently not accepting any freelance!

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.